Terms & Conditions

Last Updated: 21.11.2025

Welcome to tatvanaturopathy.in (“Website”). By accessing or using our website, you agree to comply with the following Terms & Conditions. If you do not agree, please refrain from using this website.

1. General

Tatva Naturopathy (“we”, “us”, “our”) operates this website to sell skincare, haircare, and wellness products. These Terms apply to all visitors, customers, and users of the website.

2. Use of the Website

You agree not to:

  • Misuse the website or violate any laws

  • Attempt unauthorized access to our servers

  • Copy, distribute, or modify website content without consent

  • Submit false, misleading, or unlawful information

4. Pricing & Payments

  • All prices are listed in INR.

  • Prices may change without notice.

  • Payments are processed securely through third-party gateways.

  • We do not store card or banking details.

If a transaction is flagged as high-risk or suspicious, we may cancel the order and notify you.

5. Orders & Acceptance

Your order is confirmed only after:

  • Successful payment

  • Verification of order details

  • Availability of stock

We reserve the right to cancel or refuse any order for reasons such as:

  • Fraud detection

  • Incorrect pricing

  • Product unavailability

  • Violations of these Terms

6. Shipping & Delivery

Shipping timelines depend on:

  • Delivery location

  • Courier partner availability

  • Order processing time

Delays may occur due to unavoidable circumstances like weather, strikes, or natural events.
Full details are covered in the Shipping Policy.

7. Returns, Refunds & Exchanges

For hygiene and safety reasons, we do not accept returns once the product is opened, used, or tampered with.
Full details are provided in our Refund Policy below.

8. Intellectual Property

All material on the website—including images, text, logo, packaging, and product content—is the property of Tatva Naturopathy.
Unauthorised use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

Tatva Naturopathy is not responsible for:

  • Allergic reactions or skin sensitivity

  • Delivery delays

  • Indirect, incidental, or consequential damages

We strongly recommend patch-testing all products before use.

10. Governing Law

These Terms are governed by the laws of India.
Any disputes will be handled in courts of Rajkot, Gujarat.

11. Contact Us

For queries related to these Terms:
📩 [email protected]